WholesaleX is a powerful and easy-to-use WordPress plugin that enables eCommerce stores to offer wholesale pricing to their customers. It has several features, such as product filtering, order tracking, and customer management.
One of the most useful features of WholesaleX is the Conversation option which allows customers to communicate directly with the store owner or manager. This article will provide a step-by-step guide on activating and using the Conversation option.
Step 1: Activating WholesaleX Conversation
The first step is to activate the Conversation option. To do this, you must go to the WordPress Dashboard and select WholesaleX. Then, click on Addons and enable the Conversation addon by clicking the toggle bar.
The next step is to go to WholesaleX → Settings and select Conversation. You must tick the “Show conversation option to my account page” option. Once this is done, registered users can see the conversation tab on my account page and start conversations with you.
Step 2: Using the Conversation Option
Registered users can sue the conversation option from their ‘My Account’ page.
Once the Conversation option has been activated, you can view and reply to conversations from the WordPress Dashboard. To do this, go to the WordPress Dashboard and select WholesaleX.
Then, click on Conversation. Here, you will be able to view all your conversations. To view a conversation in detail and reply, click on the desired Conversation. You can then type your reply in the text box and click Send Message to send it to the customer.
The Conversation option in WholesaleX is a great way for store owners and managers to communicate directly with customers. It allows customers to ask questions and get answers quickly and easily. It also helps to build trust and loyalty between the customer and the store. By following the steps outlined in this article, you can easily activate and use the Conversation option in WholesaleX.