Refund Policy for Customers - WholesaleX

Refund Policy

We provide a return policy if our plugin is not working or is unable to meet what it claims. So, if any of our promised features are missing from the plugin you have bought, we will return your money without issue.

N.B: We have a 14-day return policy, and you will get a full refund if you qualify.

If you have problems with the plugin, you are always welcome to use this contact form to get assistance from our support staff. They will definitely help you in resolving certain issues.

Refund Processing Time

If you are eligible for a refund, we will happily give you 100% of your money back; however, please note that the refund processing may take 2-3 days (or more during weekends and holidays).

When Can You Get A Refund?

Customer satisfaction is our number one priority. Hence, we do respect refunds, but only when they are justified. You will only be eligible for a refund if any of the following conditions apply.

➡ The premium plugin does not have all of the listed features.

➡ Our support team can’t solve product problems on time.

➡ Unfortunately, we are unable to provide the promised assistance.

➡ Any security issues on purchased products.

When Are You Not Eligible For A Refund?

We regret to inform you that you will not be eligible due to the following reasons:

➡ Submitting a refund request more than 14 days after the purchase date.

➡ Lacks a justifiable reason for requesting a refund.

➡ Not giving the support team enough time to solve your problems.

➡ Technical difficulties resulting from third-party plugins.

➡ Missing features that we haven’t claimed anywhere else.

➡ A sudden change of mind.

➡ Decided to switch to a different plugin.

➡ Claiming that you bought the plugin by mistake.

➡ Whether or not taxes are owed relies solely on a country’s tax policy. It has nothing to do with our prices.

Please fill out This Form if you believe you qualify for a refund and no longer want to use the plugin.

Last Updated on February 26, 2023